PRIVACY POLICY
Important Marketplace Emails:
If the Marketplace has your email address, they'll automatically send you important information, updates, and reminders about Marketplace enrollment. You can opt out of these communications at any time. To do this click on the unsubscribe link in the footer of any Marketplace email.
Privacy and the use of your information:
Marketplace will keep your information private as required by law. Your answers on this form will only be used to determine eligibility for health coverage or help paying for coverage. Marketplace will check your answers using the information in their databases and the databases of other federal agencies. If the information doesn't match, the Marketplace may ask you to send them proof. Marketplace won't ask any questions about your medical history. Household members who don't want coverage won't be asked questions about citizenship or immigration status.
As part of the application process, Marketplace may need to retrieve your information from the Internal Revenue Service (IRS), Social Security, the Department of Homeland Security (DHS), and/or a consumer reporting agency. They need this information to check your eligibility for coverage and help paying for coverage if you want it and to give you the best service possible. Marketplace may also check your information at a later time to make sure your information is up to date. Marketplace will notify you if they find something has changed.
Learn more about your data, or view the Privacy Act Statement.
Special Enrollment Period:
A time outside of the Open Enrollment Period when you and your family can sign up for health coverage. In the Marketplace, you qualify for a Special Enrollment Period 60 days following certain life events that involve a change in family status (like marriage or the birth of a child) or loss of other health coverage. Job-based plans must provide a Special Enrollment Period of 30 days.
By visiting and using our website, you consent to our processing of your information as set forth in this Privacy Policy. If you do not agree with this policy, please do not use our website. We reserve the right to update and modify our Privacy Policy at any time. Your continued use of our website following the posting of changes to this policy will be deemed your acceptance of those changes.
This website is intended for the United States audience only and is created to provide a gateway between Issuers (health plans) and CMS. This website operates under strict guidelines provided by CMS and complies with applicable rules and regulations. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the United States.
If you have any questions, comments, or concerns regarding this website or of our privacy policy and practices, please contact us at: jiegprivacy@jethealthsolutions.com, or by phone at (866) 780-8550.
What information do we collect?
This website collects information that: Users provide voluntarily such as First Name, Last Name, Middle Name, Phone Number, DOB, Email, Address, SSN, Income, Citizenship, Race & Ethnicity and other information as required in the Individual Marketplace Eligibility application. All the information is gathered and submitted to CMS for eligibility verification.
Session cookies
This website uses "cookies" which are small text files that may be placed on your computer. Cookies may include "single-session cookies" which generally record information during only a single visit to a website and then are erased, and "persistent" cookies which are generally stored on a computer unless or until they are deleted or are set to expire.
The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block/refuse cookies, and/ or notify you before they are placed. However, disabling cookies may result in malfunctioning of the website.
Analytics and Tracking
We use cookies and embedded scripts to collect anonymized data on user interactions, including visit duration, navigation patterns, page heatmaps, areas visited, and general behavior. This data helps us improve site performance and enhance your experience. Third-party partners may also use cookies for analytics and advertising purposes based on your browsing behavior.
How will your information be used and shared?
The information collected on this website will be solely used for the purpose of eligibility verification of the prospective Individual Marketplace member.
- The information may be used to comply with applicable laws, regulations, and legal process. In certain situations, we may disclose your personal information in response to lawful requests by law enforcement authorities, to comply with a subpoena or similar legal process. We may disclose your personal information when we believe, in good faith, that the disclosure is required or permitted under law to:
- Cooperate with regulators or law enforcement authorities
- To resolve consumer disputes
- To protect your (and others) health, safety, or welfare
- To investigate fraud
- To otherwise respond to a government request
Your Privacy Choices: Opt-Out & Data Usage Limits
You have control over the tracking technologies used on our platform. While essential cookies are required for the application to function properly, you may opt out of tracking cookies, which collect only de-identified, aggregated data for analytics. Opting out ensures that no tracking data is stored or processed. We respect your privacy rights and to ensure the confidentiality and security of your personal data, we have mechanisms in place that allow you to limit the collection, creation, disclosure, access, maintenance, storage and use of your PII for the sole purpose of obtaining assistance in applying for health insurance coverage. You may request such a limitation by contacting us at jiegprivacy@jethealthsolutions.com, or by phone at (866) 780-8550.